July 28, 2008

The key to Telecommuting

Telecommuting, e-commuting, e-work, telework, working at home (WAH), or working from home is a work arrangement in which employees enjoy flexibility in working locations and hours.

Many work from home, while others do that occasionally also referred to as nomad workers or web commuters. This lot utilizes mobile telecommunications technology to work from other locations.

Telework is a broader term, referring to substituting telecommunications for any form of work-related travel, thereby eliminating the distance restrictions of telecommuting.

All telecommuters are teleworkers but not all teleworkers are telecommuters.

Teleworking has numerous benefits. Some of which include increased productivity, retention and morale. A telework program can lead to problems if not executed correctly.

A formal telework program has a framework in place where organizations have thought of the various benefits and risks. Most companies don’t like taking any risks and prefer to supply the equipment, as it is easier to enforce the policy decisions on corporate equipment.

If a teleworker is working three-plus days from a home office or other remote location, then the company should pay for everything. The equipments would include – the laptop, the printer, and the phone line as well.

IT support would also be required to be looked into. Occasional teleworkers can bring their laptop back to the office for IT support, but then they should also be provided with an appropriate level of remote IT support. Employers should put together policy guidelines and rules of practice about what they’re going to cover and not cover. They should also take care of another issue which is updating software and hardware.


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